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Contact Manssino Team

Do you have a question about sizing, your order, shipping, or returns? Our customer support team is here to help and make sure you get the assistance you need.

You can get in touch with us at any time and we will do our best to respond as quickly as possible. Our usual response time is within 1 to 2 business days, depending on the volume of enquiries. To help us assist you more efficiently, please include as many details as possible in your message, such as your order number, the email address used for the purchase, and a clear description of your question.

Our team is dedicated to providing straightforward and helpful support, whether you need guidance on sizing, help tracking your order, or assistance arranging a return or exchange.

Customer service hours:
Monday to Friday: 9:00 AM to 8:00 PM (GMT)
Saturday and Sunday: 10:00 AM to 8:00 PM (GMT)
Support

Questions worth answering

Everything you need to know before you order.

We dispatch all orders within 1–2 business days. Delivery within the UK typically takes 5–10 business days. Once your order has been dispatched you will receive a tracking number by email so you can follow your parcel every step of the way. We don't cut corners on packaging — your order arrives folded, clean, and ready to wear.
Yes. If the fit isn't right, we make it right. You have 30 days from delivery to request a return or exchange. Items must be unworn and in original condition. Get in touch at info@manssino.com and we'll handle the rest. Most customers find our sizing runs true — if you're between sizes, size up.
Our pieces are made from premium piqué cotton and fine merino wool blends depending on the garment. We select fabrics for weight, drape, and durability — the kind that holds its shape after washing and doesn't pill after three wears. No synthetic fillers. No shortcuts. The density you feel when you pick it up is intentional.
Our sizing follows a classic British fit — tailored through the shoulder and chest, with room to move. Not slim-fit tight, not boxy. If you're unsure, measure your chest and compare to our size guide on the product page. Most customers find their usual size works. If you're between two sizes, we recommend sizing up for a relaxed, intentional look.
That's the point. A logo is a brand asking you to advertise for them. Manssino is built on the principle that the quality speaks for itself. No embroidered horse. No crocodile. No chest branding. The men who wear Manssino don't need a label to signal what they know — the fabric, the fit, and the way a room responds does that for them.